Australian Insurance Brokering Training Program

RG146 Tier 1 General Insurance
Our online course provides the essential knowledge and skills required to analyse client needs and deliver ethical, professional general advice on Tier 1 regulated general, personal, and business insurance products. It meets the ASIC training requirements for Australian financial services (AFS) licensing at the Tier 1 level.

To be fully compliant to provide general advice in Tier 1 General Insurance, you must also complete the Generic Knowledge module and be authorised under an AFSL.

About the Course

Insurance is a vital risk-management tool that enables individuals, businesses, and organisations to protect themselves against significant potential losses at an affordable cost.

The Tier 1 General Insurance course is designed for individuals seeking RG146 compliance to provide general advice on regulated Tier 1 insurance products. The program introduces key insurance concepts, including personal, sickness, and accident insurance, and explores the product types available in Australia. You will learn how insurance is regulated, gain a solid understanding of core insurance principles, and explore current trends in insurance product development.

In addition to specialist industry knowledge, the course offers practical guidance on engaging effectively with clients — whether over the phone or in person.

RG146 Tier 1 General Insurance may also be undertaken as a short industry course under Responsible Manager Nomination Option 3, provided the learning is relevant to the sector or products associated with the responsible manager’s role (RG 105.69).

Our Tier 1 compliance programs are also suitable for financial services organisations seeking consistent baseline knowledge across teams or the wider business.

Course Essentials

• Delivery: 100% online, self-paced — start anytime

• Duration: Up to 16 weeks (experienced professionals may complete earlier)

• Study time: 10–20 hours per Tier 1 knowledge area

• Assessment: Online, open-book; short MCQs per topic + 3 exam attempts

• CPD: 20 hours upon completion

Entry Requirements

• Please refer to our minimum technical (computer) specifications.

• Sufficient language, literacy, and numeracy skills are required.

• AFSL authorisation is the responsibility of your licensee.

Program Content

1. Introduction to insurance markets

2. Specialist general insurance knowledge

3. Personal sickness and accident insurance

4. Providing insurance product information

Learning Outcomes

Participants will be able to:

• Describe the characteristics and key participants in Australia’s insurance markets

• Discuss the purpose, features, benefits, and costs of common consumer and business insurance products

• Explain how the Australian insurance sector is regulated, including disclosure obligations and conduct requirements

• Assess client risk effectively and recommend appropriate insurance products

Who Should Enrol?

• Representatives requiring RG146 compliance to provide general advice on General Insurance products (with Generic Knowledge)

• Representatives advising wholesale clients or organisations seeking product-specific training

• Existing insurance professionals seeking refresher training and CPD

• Individuals wishing to broaden their advisory scope to include General Insurance

• Participants completing a short industry course under Responsible Manager Nomination Option 3

Certification

Upon completion of Tier 1 General Insurance, participants receive a Certificate of Completion.
Upon completion of Generic Knowledge and Tier 1 General Insurance, participants receive a Certificate of Attainment, confirming RG146 compliance to provide general advice in Tier 1 General Insurance.

This qualifies you to provide:

• General advice to retail clients

• General or personal advice to wholesale clients

Additional Inclusions

This training pathway also includes:

• AFSL licensing support

• Practical training and hands-on experience

• Lead generation opportunities for insurance broking, helping you build your client base while applying your new skills